Boarding Executive (Pastoral & Operations)
Summary
Oversee student well-being, discipline, and daily boarding operations in a Singapore school, fostering a safe and inclusive community through mentoring, events, and administrative duties.
Job Purpose
The Boarding Executive plays an important role in creating a safe, caring and vibrant community within the boarding school. The role works closely with the boarding management team, school personnel, parents and other stakeholders to support students’ well-being and discipline and contribute to their holistic development.
Key Responsibilities
1. Student Care & Development
Support student in adjusting to boarding life, particularly international boarders.
Promote self-discipline, personal responsibility, independence and effective time management among boarders.
Provide care and guidance to nurture students' social and emotional growth.
Foster an inclusive and respectful boarding culture where students feel safe and supported.
Equip students with essential life skills, including communication, conflict resolution, decision making and communal living.
Engage boarders through regular interactions, mentoring, programmes and activities to cultivate a sense of belonging.
Maintain discipline and uphold boarding school rules, routines and expectations in a firm, fair and consistent manner.
Work with students, parents, school, Boarding Mentors and school personnel on student care and disciplinary matters.
Plan and implement boarding programmes and major events, support student leadership, encourage participation and community building, and oversee programme administration and evaluation.
2. Daily Boarding Operations
Build trusting relationships with students and address their concerns.
Conduct attendance checks and follow up promptly on unaccounted-for boarders.
Manage reception and front-desk duties as required, including attending to visitors, calls and enquiries.
Respond appropriately to medical situations, emergencies and other critical incidents.
Provide basic first aid within the staff member’s level of training and arrange further medical attention when necessary.
Conduct regular room, hygiene and communal-area inspections and follow up on identified concerns.
Coordinate with facilities, security, housekeeping, catering and other operational teams where necessary.
Provide operational support based on the duties rostered which may include evening and night shifts, weekends, school holidays and public holidays.
3. Additional Responsibilities
Lead selected projects, programmes, and other non-pastoral areas of boarding operations.
Review operational procedures and recommend improvements to strengthen student care, efficiency and accountability.
Assist the Reporting Officer in reviewing trends, reports and student data to identify areas requiring intervention.
Undertake other duties and responsibilities assigned by the Reporting Officer in support of boarding school operations.
Requirements
A Diploma from a recognised tertiary institution
Relevant experience in boarding services, youth development, education, facilitation, counselling or similar environment is advantageous.
Strong interpersonal and communication skills, with ability to build rapport with youth from diverse cultural backgrounds.
Proficiency in English (written and spoken) and Mandarin (spoken) to communicate effectively with Mandarin-speaking stakeholders.
Organised, detail-oriented, with the ability to manage multiple duties and maintain accurate records.
Demonstrates empathy, emotional maturity, sound judgement and the ability to maintain appropriate professional boundaries.
Able to work independently and collaboratively within other teams.
Willing and able to reside on campus and work shifts, including nights, weekends, school holidays and public holidays.