Body Shop Estimator

The Body Shop Estimator is responsible for being the liaison between insurance companies, customer, and manager to ensure proper repaid are conducted while providing work-class customer service.

The Body Shop Estimator is supervised by the Body Shop Director.

Essential Functions and Duties

· Communicate with insurance companies to get supplement approvals and payments sent directly to the body shop throughout the repair process.

· Communicate with customer as repair milestones are being completed

· Complete OEM training within 6 months of employment

· Conduct final quality checks while verifying estimate line-by-line

· Prepare estimates in accordance to manufacturers specifications and provide repair procedure to assigned technicians.

· Other duties as assigned.

· Constructively communicate with other dealership personnel as required to satisfy customer needs.

· Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

· Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer’s vehicles.

· Arrive at work, take breaks, and depart work at the times designated by management.

· Attend meetings and trainings as scheduled.

· Ensure that work areas and customer waiting areas are kept clean.