Body Shop Manager
Description
Lead a Team. Drive Results. Become an Employee Owner.
CMA Williamsburg Ford is seeking an experienced Body Shop Manager to lead our collision center operations. This is an excellent opportunity for a proven leader to manage an established, fully staffed team while driving performance, customer satisfaction, and profitability.
Why CMA?
At CMA, we're committed to Moving Lives Forward. As an employee-owner, you'll share in the success you help create while working alongside a talented team dedicated to delivering exceptional customer experiences.
Requirements
What You'll Do
- Lead daily Body Shop operations
- Manage estimating, scheduling, workflow, and production
- Drive sales growth and profitability
- Coach, develop, and motivate team members
- Monitor KPIs including customer satisfaction, gross profit, cycle times, and efficiency
- Build strong relationships with customers, insurance partners, and vendors
- Ensure an exceptional customer experience from estimate to vehicle delivery
What We're Looking For
- Previous Body Shop Management experience
- Strong knowledge of collision repair operations
- Experience with estimating systems such as CCC ONE, Mitchell, or Audatex
- Proven leadership and team-building skills
- Strong communication and customer service abilities
- Track record of improving operational performance and profitability
- High level of professionalism, integrity, and accountability
Preferred Experience
- Automotive dealership collision center experience
- DRP and insurance claims management
- Knowledge of OEM repair standards
- Familiarity with ADAS calibrations, aluminum repair, and emerging collision technologies
Benefits
- Competitive Salary + Performance Commission
- Employee Stock Ownership Plan (ESOP)
- Health, Dental & Vision Insurance
- Paid Time Off & Paid Holidays
- 401(k) with Company Match
- State-of-the-Art Facility
- Career Growth Opportunities
Apply today and help lead CMA Williamsburg Ford's collision center into its next chapter of success.