Bol.com - Customer Support with Dutch

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.

• Work from any place in Portugal
• Online recruitment process (phone call interview).
• No previous experience required. What matters are your language skills and willingness to learn new things!

About the project:

You will be supporting Dutch-speaking customers of Bol.com; "A diverse online marketplace that caters to a wide array of products, providing a convenient platform for shoppers seeking variety and ease in their online experiences."

Your tasks:

• You will be responsible for maintaining and growing relationships with existing clients in the Dutch-speaking market, identifying and pursuing new business opportunities.
• Listen to customers’ questions and concerns, and provide answers and solutions;
• Troubleshooting regarding orders, deliveries, payments and returns;
• Provide information about digital products;
• Rerouting of issues to other departments.

You only need:

• Fluency in Dutch (must be at least C1) and communicative level of English (at least B2) are required.
• EU citizenship or full working rights.
• Be courageous and seize this opportunity!

Your rewards:

• Full time contract
• Salary without accommodation: 1434 euros gross / month
• Salary with accommodation (discounted accommodation provided by the company in Lisbon) : 1100 euros gross / month
• Public and Private health insurance provided by the employer

IF YOU ARE MOVING FROM ABROAD - relocation package:

• Airport pick-up and administrative assistance with your registration in Portugal;
• Refund of the flight expenses after 9 months after the 1st day of hiring;
• Accommodation in the city - discounted from the salary - then salary would be 1100 euros gross
• Integration activities: Portuguese lessons, sports and other opportunities for integration

Note: EU citizenship or full working rights are required

Ready to embark on a new journey in your career?

Apply today by submitting your CV, including your full name, contact information, and email address.

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.