Booking Holdings Romania - Senior Compliance Investigator

Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable.

Role description

Booking Holdings is looking for a highly motivated and experienced compliance investigator to join our Global Investigation Services team (the “Team”).

The Team is responsible for the intake, assessment, investigation, and management of all compliance concerns raised across the company and for driving the speak up culture in close coordination with Legal and Compliance colleagues.

As a Senior Compliance Investigations Manager, you will manage a docket of investigations in order to drive the speak up culture and ensure the prompt, thorough, and impartial resolution of compliance concerns.

This role is part of a global Compliance & Ethics organization, comprising colleagues across multiple geographies and time zones. As such, it demands a dynamic and seasoned individual who has both strong subject matter expertise and interpersonal skills. This role reports to Manager, Legal & Compliance at Booking Holdings Romania and Booking Holdings’ VP, Investigations.

This role provides a hybrid way of working with an onsite presence of 2 days/week.

Key Job Responsibilities and Duties

• The Senior Compliance Investigator, GIS (the “Role”) will manage a diverse docket of compliance investigations across brands.

• The Role will be responsible for reviewing and preliminarily assessing assigned matters and determining whether a formal investigation is required.

• If a formal investigation is not required, the role will be responsible for properly closing out the matter (including with concern raisers), properly documenting the reasoning and steps taken, as well as properly referring to the matter, if required, to ensure it is addressed.

• If formal investigation is required, the role will be responsible for developing an investigation plan, proactively keeping GIS management and other stakeholders apprised of progress, and conducting necessary fact finding, which may include interviews and data collection.

• The role will also be responsible for creating complete and accurate investigation reports, facilitating disciplinary sessions, and documenting results in the case management tool.

• The role may also work on special projects as designated by the VP, Investigations from time to time.

Role Qualifications and Requirements

• 5 - 8 years of relevant experience

• Bachelor’s Degree

• Experience investigating compliance concerns in a matrixed and cross-jurisdictional environment

• Experience implementing company-wide investigation best-practices, including relating to intake of concerns, communications with concern raisers, conducting interviews, and drafting investigation reports

• Experience working with diverse and global team

• Displays highest levels of integrity

• Strong verbal and written communication skills, including strong presentations skills and demonstrated ability to be clear and concise when communicating with global stakeholders

• Proven success communicating effectively with stakeholders globally

Benefits & Perks

• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide

• Working in a fast-paced and performance driven culture

• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation

• Competitive compensation and benefits package

• Vast amounts of data to validate your ideas and the opportunity to experiment with real users

Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.