Booking Manager

Job Title: Booking Manager
Department: Events & Booking
Reports to: Vice President of Events & Booking
Supervises Others: No
DOL Status: Full-Time
Exemption Status: Salaried; Exempt

General Summary:
This position oversees the booking activities across the Resch Center, focusing on maximizing revenue, enhancing the Resch Center’s regional and national reputation, and delivering a diverse, high-quality calendar of live entertainment, sporting events, family shows, and special events.

This position develops and maintains relationships with promoters, agents, producers, managers, tenants, and other industry stakeholders while supporting administrative, contractual, and operational aspects of event bookings. This position reports directly to the Vice President of Events & Booking and plays a key role in shaping the Resch Center’s event portfolio, operational readiness, and long-term business growth.

Job Duties:

• Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
• Negotiate event lease agreements and booking terms in the best interest of the Resch Center under the direction of the Vice President of Events & Booking.
• Identify, pursue, and secure new booking opportunities, including emerging event categories and underserved markets.
• Develop and maintain strong working relationships with agents, promoters, managers, producers, and other industry professionals to generate and retain business.
• Actively promote all Resch Center spaces and capabilities to maximize facility utilization and revenue opportunities.
• Monitor industry trends, market conditions, and competitive activity to develop strategies that attract new events and expand the Resch Center’s market presence.
• Participate in and lead bid processes for high-profile events, including preparing proposals, coordinating internal resources, and presenting to prospective clients.
• Conduct Resch Center tours for prospective clients and communicate venue capabilities, services, and event opportunities.
• Attend industry conferences to gain knowledge and build relationships.
• Work with the Resch Center’s three main sporting tenants to develop schedules based on contractual obligations.
• Together with the Vice President of Events & Booking, manage the Resch Center booking calendar, including event dates, holds, availability requests, and scheduling updates.
• Prepare and maintain booking documentation, including deal points, contracts, lease agreements, booking memos, confirmation memoranda, insurance certificates, and related correspondence.
• Compile, organize, and maintain event files containing all required booking, contractual, insurance, and settlement documentation.
• Ensure the accurate flow of information among internal departments and external stakeholders throughout the booking process.
• Coordinate with other departments to ensure successful event planning and execution.
• Build talent offers, event estimates, event budgets, and financial projections for prospective bookings.
• Research, prepare, and maintain reports, presentations, historical records, spreadsheets, and other materials related to booking activities and department initiatives.
• Provide administrative support, including scheduling meetings and managing confidential information.
• Collaborate with event organizers and internal departments to ensure the successful execution of all booked events.
• Monitor ticket sales activity, including on-sale performance, current sales trends, and final attendance figures.
• Track and report event financial performance, providing updates and analysis to executive leadership.
• Assist with event settlements, forecasting, annual budgeting, and revenue planning activities.
• Coordinate booking schedules with Resch Center conversion timelines and operational requirements.
• Identify periods of low facility utilization and develop strategies to increase bookings and revenue generation.
• Attend live events as needed, representing the Resch Center and maintaining positive client relationships before, during, and after events.