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BookZone/Essentials Customer Service Representative

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BOOKZONE/ESSENTIALS/FAST TRACK CUSTOMER SERVICE REPRESENTATIVE
Job Number: 160
Salary: $18.50/hr
Department: BookZone

Days/Hours:
10-13 hrs/wk; Mon-Fri 8am-6pm and Sat-Sun 11am-4pm + various holiday/special hours.
20-40 hrs/wk during Summer sessions; Mon-Fri 9am-5pm and Sat-Sun 11am-4pm during Summer sessions.

Duties:
Front line responsibility for all customer service inquiries and issues. Provide general book information, answer phones, process special orders, stock, straighten and dust the sales floor, cashier, and special projects as needed. Promotional opportunities available.
Requirements:
Must have strong communication and interpersonal skills. Must be detail-oriented and be able to work independently.
Must be able to do work that requires frequent bending, lifting, pushing, walking and standing. Must be able to provide availability for store opening/closing shifts. Availability during Finals Week, and Summer required.
Benefits:
UCLA Student Store Discount
Registered UCLA Students Only
Employment is contingent upon successful completion and receipt of satisfactory results of a background check, continued Live Scan monitoring, and Employment Misconduct Disclosure.

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