BOT Development Engineers for Audiocare

Role Summary This position requires a Subject Matter Expert (SME) at Tier IV level to design, configure, and maintain an Audiocare solution within the Genesys Cloud Contact Center (CX) environment. The role involves providing technical leadership for platform architecture, integrations, and performance optimization, ensuring the solution is secure, scalable, and aligned with enterprise standards. The successful candidate will collaborate across teams to deliver robust contact center capabilitie…