Botanical Design Manager

Responsibilities/Duties:

· Maintains a positive work attitude by acting and communicating in a manner conducive to good interpersonal relations with customers, all public, co-workers and managers, in accordance with the spirit of Cityscapes’ mission.

· Develop and manage botanical design concepts, mood boards, and planning frameworks.

· Managing installations ranging from individual desk arrangements to large-scale interior plant displays

· Provide hands-on design support

· Research and develop new design trends and ideas

· Manages floral sourcing, purchasing, production, and quality control, ensuring design consistency, product freshness, and alignment with client expectations and Cityscapes’ aesthetic standards

· Events sales, purchasing, production and coordination

· Conducts scheduled meetings with Design Team

· Provides training and performance reviews to team

· Offers creative support and open thoughtful communication with all departments

· Assesses staffing needs and makes recommendations to executive management

Essential Skills and Experience:

· 5+ years of experience in tropical plant design, interior plant installations, floral design, preferably in a commercial or corporate environment.

· Demonstrated expertise in tropical plant selection, care requirements, plant rotations, and large-scale interior plant installations.

· Experience developing and executing fresh floral design programs, including sourcing, production, and quality control.

· Proven leadership experience managing creative or production teams, including performance management, coaching, conflict resolution, and employee relations.

· Strong experience with purchasing, vendor management, and product sourcing (tropical plants, florals, containers, hard goods, and related materials).

· Working knowledge of budget planning, cost control, margin awareness, and departmental forecasting.

· Ability to plan, prioritize, and manage multiple projects while meeting deadlines in a fast-paced environment.

· Experience coordinating cross-departmentally with Sales, Operations, Installation, and Service teams.

· Proficiency with business systems such as NetSuite, Access, or similar ERP/database platforms.

· Strong organizational, communication, and problem-solving skills.

· High level of professionalism, accountability, and attention to detail.

Working Conditions & Physical Requirements:

· Ability to stand for extended periods and regularly perform physical activities including bending, lifting, kneeling, reaching, pushing, and pulling.

· Ability to safely lift and move materials and plant product consistent with the demands of interior plant installations and warehouse operations (medium to heavy physical activity).

· Comfortable working in a combination of office, warehouse, and on-site client environments.

· Ability to maintain focus and attention to detail while managing multiple tasks in a fast-paced setting.

· Strong cognitive ability to retain and apply information such as processes, plant care requirements, scheduling details, and operational procedures.

· Effective listening and verbal communication skills to understand and convey information clearly to clients and team members.