Boutique Hotel Operations Manager

Boutique Hotel Operations Manager Company: Placements24 Job Location: Chandigarh, India Employment Type: Full-time Experience Required: 6+ years About the Role Our client is seeking a visionary and hands-on Operations Manager to lead their charming boutique hotel located in the picturesque city of Chandigarh, Chandigarh . This role is perfect for a seasoned hospitality professional who thrives in a personalized service environment and has a keen eye for detail. You will be responsible for overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance, ensuring a seamless and exceptional guest experience. The Operations Manager will play a crucial role in driving operational efficiency, maintaining brand standards, and fostering a positive work culture for the hotel staff. This is a unique opportunity to manage a property that prides itself on its unique character and intimate guest service. Key Responsibilities Direct and manage daily hotel operations to ensure optimal performance and guest satisfaction. Oversee the management of all departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance. Develop and implement operational policies and procedures to enhance efficiency and service quality. Manage budgets, control costs, and ensure profitability targets are met. Recruit, train, and motivate hotel staff to deliver exceptional service standards. Conduct regular inspections of the hotel premises to ensure cleanliness, safety, and adherence to standards. Handle escalated guest complaints and resolve issues promptly and effectively. Collaborate with the General Manager and other stakeholders to develop and execute strategic initiatives. Ensure compliance with all local regulations, health, and safety standards. Requirements A minimum of 6 years of experience in hotel operations, with at least 2 years in a management role, preferably in a boutique hotel setting. Demonstrated leadership capabilities and a passion for team development. Strong understanding of hotel operations, including revenue management, sales, and marketing principles. Excellent communication, interpersonal, and problem-solving skills. Proficiency in hotel management systems and standard office software. A degree in Hospitality Management or a related field is highly desirable. Must be based in or willing to relocate to Chandigarh, Chandigarh , and available to work flexible hours as needed. Proven ability to manage budgets and control expenses effectively. Benefits This position offers a competitive salary, performance-based bonuses, and comprehensive health benefits. Employees will have the opportunity to grow within a distinguished hospitality group, with access to ongoing training and development programs. Enjoy working in a beautiful setting in Chandigarh, Chandigarh , with a supportive management team dedicated to fostering a rewarding work environment. Other benefits include staff meals and discounted rates at affiliated properties. .