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AEG Worldwide

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Box Office Staff - PromoWest

Open 68d posting dated 2 weeks ago

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

A Brief Overview

The Box Office Attendant is responsible for assisting patrons with ticket distribution and providing general information pertaining to the venue or event. In addition to these general duties, the incumbent will provide direct support to the Box Office Manager and cover various tasks as needed.

What you will do

  • Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers.
  • Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.
  • Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc.
  • Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary

Education Qualifications

  • High School Diploma or its equivalency

Experience Qualifications

  • 0-2 years Of related work experience

Skills and Abilities

  • Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
  • Must have experience cash handling and other payment methods such as credit cards
  • Must be proficient in Microsoft Office, specifically Excel and Word
  • Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
  • Previous experience working in events and knowledge of the music industry preferred
  • Previous experience working on a venue ticketing platform preferred

Qualifications (ALL)

  • High School Diploma or its equivalency
  • 0-2 years Of related work experience
  • Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
  • Must have experience cash handling and other payment methods such as credit cards
  • Must be proficient in Microsoft Office, specifically Excel and Word
  • Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
  • Previous experience working in events and knowledge of the music industry preferred
  • Previous experience working on a venue ticketing platform preferred

Payscale:

Bonus: This position is not eligible for a bonus under the current

bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA

qualification).

Payscale: $10 - $15

Bonus: This position is not eligible for a bonus under the current

bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA

qualification).

Show

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Current Company
  • Current Title
  • LinkedIn Profile optional
  • Website optional
  • Are you able to perform all essential job duties with or without accommodation? choose one
  • Are you available to work a varying schedule including nights, weekends, and holidays? choose one
  • Are you currently employed by AEG or any affiliates- full time or part time? choose one
  • Have you previously been employed with AEG or any affiliates either full-time or part-time? choose one
  • Are you at least 18 years of age or older ? choose one
  • Are you authorized to work in the US? choose one
  • Offers of employment are contingent upon passing pre-employment background checks. Drug and/or credit check screenings may be required for specific positions. choose one
  • Do you acknowledge the AEG HR Privacy Notice? choose one
  • Do you acknowledge the AEG Job Applicant Privacy Policy? choose one
  • Equal Employment Opportunity Statement AEG believes in equal employment opportunities for all, regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical condition), gender, national origin, age, sexual orientation, disability, veteran status, genetic information or any other legally-protected classification. It is the Company’s policy to hire and promote the most qualified applicants, make employment decisions based upon merit, and to comply with all federal, state, and local equal employment opportunity laws. AEG is also committed to maintaining a work environment free of all forms of unlawful employment discrimination and harassment. This policy governs employment and all the Company’s terms and conditions of employment, including, but not limited to, policies and practices affecting recruitment, recruitment advertising, hiring, promotion, demotion, termination, transfers, reclassification, and selection for training, compensation, benefits, Company-sponsored educational programs, and all other aspects of employment. Our policy against harassment and discrimination extends to every aspect of the work environment, including abuse of electronic mail and all other forms of communications. ADA and Disability Accommodations As part of its commitment to equal opportunity employment, and in compliance with the Americans with Disabilities Act and applicable state law, AEG does not discriminate in any way or action on the basis of disability or qualifying medical condition, nor do we condone such discrimination. choose one

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