Pay Range: $20.50 to $22.50 per hour

Job Summary

The Donation Pickup Driver is responsible for driving a box truck to pick up donated items from donors, including small furniture, household goods, clothing, and other items. The driver must have excellent customer service skills and be able to interact professionally with donors. The driver must also be able to lift heavy items and load them onto the vehicle safely.

The Donation Pickup Driver is responsible for maintaining accurate records of all donated items, including donor information, item descriptions, and quantity. They must also ensure that all items are secured properly during transport to the Company’s warehouse or other designated locations.

The driver must have a valid driver's license, a clean driving record, and a good knowledge of local roads and traffic regulations. They must also be able to follow instructions, work independently, and adhere to all safety protocols.

Overall, the Donation Pickup Driver plays a critical role in the organization's mission to collect donated items and turn into funds for our charitable partners. This position requires a dependable and organized individual with excellent communication and interpersonal skills, as well as a strong commitment to providing exceptional customer service.

Key Responsibilities

Safely operate a donation pickup vehicle, following all traffic rules and regulations
Follow pickup routes efficiently to maximize the number of donations collected and minimize travel time
Communicate with donors and execute pickups in a courteous and professional manner
Loads and unloads donated items into the pickup vehicle
Ensure donated items are handled with care and securely packed to prevent damage during transportation
Maintain a clean and organized donation pickup vehicle, conducting regular inspections and reporting any maintenance or safety issues
Keep accurate records of donations received, including item descriptions and donor information.
Provide exceptional customer service, thanking donors for their contributions and representing the organization in a positive manner
Report any extraordinary or valuable donations to management
Follow health and safety protocols when handling potentially hazardous materials or sensitive items
Efficiently and safely unload donated items from the pickup vehicle upon returning to the store, ensuring items are organized and placed in designated areas for sorting and processing
Stay informed about the organization's mission and goals to effectively communicate with donors and the public
Attend training sessions and meetings as required to improve skills and stay updated on procedures and policies

Qualifications

Valid driver's license
Clean driving record and ability to pass a motor vehicle records check
Ability to operate a box truck in a safe and efficient manner
Knowledge of traffic laws and regulations related to driving a large commercial vehicle

Ability to work independently and follow a set schedule
Ability to maneuver the truck in tight spaces and operate the box truck used to pick up donations
Flexibility in schedule to accommodate changes in pickup routes or schedules
High school diploma or GED preferred

Physical Requirements

Ability to lift up to 70 pounds and carry it for short distances
Physical stamina to stand, walk, climb, and bend for extended periods of time
Ability to operate heavy machinery, including box trucks and compactors
Visual acuity to read road signs, maps, and operating instructions
Good hand-eye coordination and manual dexterity for operating truck controls and handling bags and boxes
Strong back and abdominal muscles to maintain proper posture while operating equipment and lifting heavy objects
Ability to work in all weather conditions, including extreme heat, cold, rain, and snow
Ability to tolerate exposure to unpleasant odors, hazardous materials, and potentially dangerous situations
Good hearing to detect warning signals and communicate effectively with coworkers and supervisors
Must be able to pass a pre-employment health screening and motor vehicles record check

Work Environment

Atmosphere: The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role.
Noise Level: The work environment is noisy. Due to the nature of our operations, the ability to work effectively in a noisy environment is a requirement for this role.

Lighting: The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. Due to the nature of our operations, the ability to work effectively in a bright environment is a requirement for this role.
Interactions with Others: The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. Effective communication and interpersonal skills are a requirement for this role.
Flexibility: The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks based on operational needs. Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment.

Language Requirements

Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position entails interactions with customers, donors, and colleagues who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, reading street signs, as well as the ability to communicate verbally and in writing in English, is necessary.

M&M Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

11 openings across locations