BPO Manager

We are seeking an experienced BPO Manager to lead our operations in Maharashtra. The ideal candidate will have a strong background in managing call center operations, with a focus on virtual sales and outbound calling. As a BPO Manager, you will be responsible for overseeing the daily operations of the call center, ensuring that sales targets are met, and maintaining high levels of customer satisfaction. You will lead a team of supervisors and agents, providing guidance and support to help them achieve their goals. Key responsibilities include developing and implementing sales strategies, monitoring performance metrics, and conducting regular training sessions to enhance team skills. The successful candidate will possess excellent communication and leadership skills, with a proven track record in inside sales and telesales. Familiarity with farm loans and loan sales will be an advantage. If you are a results-driven professional with a passion for sales and customer service, we invite you to apply for this exciting opportunity.