BPO Services Manager - Banking Sector

About the role

At Experis, we are expanding our team to incorporate a BPO Services Manager specialized in banking sector processes, to participate in the management and coordination of high value-added administrative services.

If you have experience in banking, are interested in document management, and enjoy working in dynamic, quality-oriented environments, we want to meet you.

What you'll do

✅ Management and coordination of administrative processes linked to the financial and banking sector.

✅ Analysis, review, and validation of economic and financial documentation.

✅ Monitoring and resolution of operational incidents.

✅ Guaranteeing compliance with established procedures and quality standards.

✅ Collaboration with different areas to ensure the correct execution of services.

What we're looking for

✔ At least 2 years of experience in the banking sector.

✔ Experience in document management.

✔ Ability to analyze and validate economic and financial documentation.

✔ Organizational, incident resolution, and teamwork skills.

✔ Proactive and results-oriented profile.

Nice to have

⭐ Previous experience in BPO (Business Process Outsourcing) environments.

⭐ Knowledge of document management tools and banking systems.

⭐ University degree in Business Administration, Law, Economics, or similar.

What you'll get

✅ Joining a consolidated and growing team.

How you'll work

• Monday to Thursday: 8:15h to 17:00h
• Friday: 8:15h to 14:45h
• Intensive summer schedule (from mid-June to mid-September): 8:00h to 15:00h

✅ Salary: maximum €23,000 gross per year.

✅ Good working environment and professional development within a stable project.

📍 Location: Alcobendas, Madrid

🏢 Modality: 100% on-site

📩 If you are looking for an opportunity...

📩 If you are looking for an opportunity to continue growing within the banking sector, send us your application. We are waiting for you!