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BPO TSR (hardware) - 100% Remote - Night Shift - Up to 31,000

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We are hiring for TSRs for a BPO Company located in BGC

This is a remote work and follows a Nightshift Schedule BUT Training and Nesting will be onsite

Salary is up to 31,000 package + 18% ND based on overall experience and hiring result

Min Requirement of at least 1 year of hardware and software support experience in the BPO industry

Requirements (must have)

  • With at least 1 year of hardware and software support experience in the BPO industry
  • With experience using CRM tools and remote desktop
  • Customer/client-facing experience is a must
  • Excellent verbal and written communication skills
  • Experience in ISP Support
  • Experience with Point of Sale is an advantage
  • Experience in international center.
  • Willing to attend training and nesting on site in BGC
  • Amenable to work in night shifts and shifting schedules

Description:

  • Required to troubleshoot POS devices
  • Will support drive through machineries like speakers, microphones, headset etc.
  • B2C and B2B Inbound and outbound transaction via Phone (85%) and E-mail (15%)
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