Branch Director Sofia Ovcha Kupel Branch
Posted
You will drive the branch’s overall development and acquire and retain customers. You will manage office sales activities and campaigns, ensure lending rules are applied correctly, and analyze commercial results and customer satisfaction. You will organize recruitment, employee development, performance evaluation, and incentives. You will coordinate with other bank functions and ensure high-quality service for customers across all segments.
Responsibilities
- Drive the overall development of the branch
- Research and acquire new branch customers
- Manage office sales activities and sales campaigns
- Ensure correct application of lending rules for individual and corporate customers
- Plan and carry out customer acquisition and retention activities
- Monitor and analyze commercial results and customer satisfaction
- Organize employee recruitment, development, performance evaluation, and incentives
- Coordinate branch activities with other bank functions
- Ensure high-quality customer service across customer segments
Requirements
- Higher education in economics
- At least 3 years of banking experience
- Successful sales experience with products and services for individual and corporate customers
- Knowledge of investment and insurance products
- Strong SME financial analysis knowledge
- Knowledge of banking products, services, and regulations
- Excellent English
- Computer literacy
- Customer service and results orientation
- Presentation and organizational skills
- Team management skills
Benefits
- Christmas bonus
- Food vouchers worth EUR 102.26
- Preferential loan terms
- 25 days of leave
- Paid birthday day off and gift
- Paid volunteering day off
- Supplementary health insurance
- MultiSport cards
- Access to renovated headquarters fitness facilities
- Employee referral program