Branch Executive I (Branch Manager) _ Bossier City, LA
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Description
Bonvenu Bank seeking an experienced and motivated Branch Executive to lead branch operations, drive sales and service excellence, and foster strong customer and community relationships at our Bossier City, LA Branch. This position is responsible for supervising branch staff, achieving business growth objectives, ensuring regulatory compliance, and delivering an exceptional client experience. The ideal candidate will possess strong leadership, sales, and operational management skills, along with a solid understanding of banking products, services, and regulatory requirements.
Only candidates local to the Bossier City / Shreveport area will be considered. Applicants should have work history demonstrating extensive knowledge of bank operations and banking regulations.
Application must be complete along with uploading a current resume.
Job Requirements
- Comprehensive knowledge of customer service operations
- Good oral and written communication skills, as well as good selling skills
- Bachelor’s degree in business or related field or an equivalent combinations of training and sales management work experience.
- Good management and human resources skills.
- Prefer Extensive background in financial institution operating policies and procedures, banking regulations (state and federal), employee development and public relations.
Specific Job Functions
- Creates a world class client experience environment.
- Represents the financial institution to the community through good customer relations, networking, and community events.
- Establishes and helps to attain internal performance objectives for branch office business volume, deposits, loan portfolio referrals, treasury management referrals, line of business referrals and quality of audit reports.
- Ensures sales and service delivery expectations are met. Provides and maintains a professional, business-like atmosphere within the branch office.
- Reviews staff members for formal performance evaluations and recommends salary adjustments. Counsels employees when needed. Coordinates staff training when needed.
- Drives operational excellence by engaging in all aspects of compliance, audit, and branch policy.
- Ensures compliance to security procedures, Tests branch security equipment and investigates security issues when needed.
- Responsible for comprehensive, prompt and efficient customer transactions.
- Participates in and encourages lending activities indirectly:
- Interviews consumer loan applicants and orders credit reports.
- Requests specified information for consumer loan applications.
- Corresponds with customers, applicants, or creditors to resolve questions regarding consumer application information.
- Notifies consumer loan applicant of loan decision.
- Refers consumer and small business loan requests to assigned lending specialists/business banker.
- Other duties as required
Supervisory Responsibilities
Supervises branch staff.