Branch Manager, Columbus OH
Branch Managers are responsible for the growth of the market, helping employees develop their skills, and carrying out the Vision and Mission while keeping in line with our core values. In your role, you will help assist in the daily tasks of the location.
📍The Columbus location supports +/- 20 Sales and Service technicians, Maintenance technicians and installers. The Branch Manager will report to the Area Manager in Inidanapolis.
You Should Apply If:
✔️You are a master of ownership. You see a problem, you solve the problem!
🧑🤝🧑You train and coach for performance like your life is depending on it
⚙️You lead by example, leveraging company's vision and values
⚡You have a bias for action and you make it happen every day
📈You are self-motivated and demonstrate high business acumen
You Shouldn’t Apply If:
You prefer working where there is no one to talk to
You think that management is "chill"
Systems/software scare you. We don’t use much paper around here
The Job:
Provides direct oversight and guidance to 10-20 field employees to include: service
technicians and maintenance technicians
Focus on performance coaching to maintain and improve KPI performance
Responsible for batch/deposits, tracking Divvy expenses, and purchasing
Track Market KPIs, actively monitor and manage fleet, including vehicle inspections (cleanliness, maintenance and any other vehicle related tasks)
Audit and review inventory counts for accuracy and disposition discrepancies; Organize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe manner
Provide performance management guidance to line management through weekly 1:1 and on a as needed basis (e.g., coaching, PIP's, career development, disciplinary actions).
Responsible for recruiting, interviewing, on and offboarding employees.
Responsible for development of Apprentices into Graduating to be Technicians, Techs to Sr. Techs, Sr. Techs into future leaders of A1
Manage Tech schedules and ensures apprentices are scheduled for ride-alongs with other qualified technicians
Basic Requirements:
Minimum of 3 years managerial experience supporting and training a team
21 years or older
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite or related software
Proficient in computer skills to be able to learn and use the current CRM system which is Service Titan
Must be able to lift up to 50 pounds at times
#INDDONS
Skills
As published by ashby · 17 questions · 2 written answers
Basics
Resume, First Name, Email
Short answers (3)
- Last Name
- Phone Number
- If Yes, what is the the name of the employee that referred you? optional
Pick from a list (11)
- Are you now or have you previously been employed by A1 Garage, or any of it's entities?
- Were you referred to A1 by a current employee?
- Will you now or in the future require sponsorship to work in the United States?
- Do you have a background in home services?
- Are you currently located in the Columbus market?
- This role is 100% on-site and requires daily in-person leadership. Are you comfortable with this expectation?
- Do you have at least 3 years of people-management experience overseeing performance, coaching, and accountability?
- Are you comfortable overseeing budgets, expenses, and profitability?
- Are you experienced with performance management, including 1:1s, coaching, PIPs, and corrective action?
- Are you proficient using CRM and operational systems (ServiceTitan or similar)?
- Are you able to travel to Phoenix for 4 weeks for training (employer paid)?
Written answers (2)
- In a few sentences, describe a time you took ownership of a struggling team or market and turned performance around. What actions did you take?
- What excites you most about leading teams in a fast-paced, field-based environment, and why does this role align with how you lead?
Attachments (1)
- Cover Letter or Additional Documents (Optional) optional