Branch Manager & Lending

Position Summary

The Banking Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals. Serve the customers within our target market in an extraordinary manner so that our brand name and reputation continue to flourish. Maintain a healthy cash flow and minimize company risk. Training for new hires and personnel to perform their job adhering to the bank’s philosophies, policies, and procedures leading to consistent customer engagement throughout all branches.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Collaborates with other branch managers to set reasonable goals and information sharing resulting in consistency between the different branches.

Executes company performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.

Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives.

Identifies training needs and opportunities; develops and implements a plan for meeting those needs.

Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.

Participates in community activities to promote the organization and to build goodwill.

Assesses and minimizes company risk while maintaining profit.

Understands and implements the loan underwriting process and/loan collections.

Manages NSF and chargebacks.

Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate.

Disciplines and manages personnel as needed.

Oversees the branch facilities management.

Be familiar with the employee handbook and will be held accountable to the standards of conduct and expectations detailed therein.

Performs other related duties as assigned.