Branch Manager (Manchester)

Bring your passion for leadership to a role where you can make a meaningful difference every day. As a Branch Manager, you'll be responsible for creating exceptional member experiences, strengthening relationships, and developing a team that delivers outstanding results. This is an exciting opportunity for a collaborative leader who is passionate about making a positive impact on our members, fostering team success, and contributing to the communities we serve.

#DupacoDifference.

Dupaco Values:

• Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

What you’ll be doing:

Dupaco Leadership

• Responsible for creating and/or executing on strategic priorities and department operational plans.
• Supervise and provide coaching and development for employees to ensure employees are engaged and effectively meeting expectations of their jobs.
• Budget, monitor and approve operational expenses including training, workforce, and other department expenses.
• Create and maintain collaborative internal and external relationships through internal peer groups / focus groups as well as various industry and/or community organizations both regionally and nationally.
• Monitor current trends and insights brought forward by various surveys or other voice of the employee and member methods.
• Exhibit overall Dupaco Leadership skills such as initiative, change management, and project management.

Job Expectations

• Oversee all daily operations of the branch to ensure efficiency and compliance with policies and regulations.
• Cultivate strong relationships with new and existing members and seek opportunities to deepen member engagement.
• Meet or exceed branch revenue, profitability, and growth targets through effective sales and business development strategies.
• Recruit, hire, and onboard new branch employees, ensuring staffing needs are met.
• Provide training and mentoring to the branch staff as it relates to member service and individual career development.
• Assist in developing, implementing and tracking of branch goals, strategies and incentives.
• Provide facilities management and administer security procedures for the branch.
• Perform other duties as assigned.

What you’ll need:

• High school diploma or equivalent. Bachelor’s degree in related field or equivalent experience preferred.
• Excellent computer skills
• Excellent interpersonal and communication skills
• High attention to detail and accuracy