Branch Manager, Surrey

BRANCH MANAGER

"We exist to unite working people to build a just world"

As a member-owned financial cooperative and the largest fully unionized credit union in B.C., Community Savings Credit Union exists to serve our members and strengthen our communities—not to maximize profits. For over 80 years, we’ve made a meaningful impact by supporting working families, advocating for social justice, and creating positive local change. Our team is passionate about transforming our Social Purpose into action and contributing to a more just and equitable world.

• Ability to supervise, motivate and develop a team of staff members
  
• Change management - experienced in successfully leading groups through change
  
• Multitasking, the ability to successfully lead the branch while you’re simultaneously developing business in the community
  
• Ability to establish and maintain positive working relationships with internal and external stakeholders to provide advice and assistance
  
• Ability to communicate effectively both orally and in writing
  
• Committed to lifelong learning in the pursuit of employee wellness alongside staying ahead of the ever-changing landscape of financial services, management and customer service practices/techniques
  
• Strong conflict resolution management and problem-solving skills
  
• Team-First mentality
  
• Result oriented, honest, decisive and flexible
  

• Two years post-secondary education in financial management or a related field including or supplemented by courses related to the work and considerable supervisory and administrative experience in the financial industry.
  
• Understanding of credit union operations including financial, lending, administrative, and other operational procedures, practices and requirements.
  
• Understands of the principles, practices, methods, techniques of business development
  
• Understands the nature, function and analysis of financial statements
  

• Five years of senior branch management experience in a comprehensive financial institution environment.
  
• Two years of proven capabilities in external business development.
  
• Two years of retail lending experience.
  
• Equivalent combination of the above may be appropriate.
  

OR

• An equivalent combination of education and experience.
  

• A 35-hour work week
  
• Up to 12 paid health days per year (with 50% of unused days paid out annually)
  
• Up to 6 weeks of paid vacation per year
  
• Paid volunteer hours
  

• CSCU contributes a percentage of your salary to your RRSP — no matching or minimum required
  
• Staff mortgage and personal loan rates
  
• Up to $5,000 per year interest-free loan for home computer or fitness equipment
  
• Tuition reimbursement policy
  
• Exclusive discounts with Perkopolis
  

• Comprehensive benefits package, including:
  

• $2,000 annual mental health coverage plus iCBT (internet-based CBT)
  
• Unlimited RMT massages & physiotherapy (yes, unlimited!)
  
• $500 annual health care spending allowance
  
• $200 vision coverage every 12 months
  
• 100% basic dental, 75% major dental, and 50% orthodontics (up to $2,000 lifetime) for employees and dependents
  
• Out-of-country travel insurance
  
• Carepath support for employees and families in times of illness or health crises
  
• Telemedicine access
  
• Family building, fertility drug coverage, and gender affirmation benefits
  

• “Wellbeats” on-demand fitness, nutrition, and mindfulness classes
  

• Learning and development programs, including paid LinkedIn Learning membership
  

• 3x annual salary life insurance coverage
  

We are always looking for top talent. If your qualifications differ from those listed above, the final agreed upon salary may be adjusted to reflect your individual qualifications.