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Branch Manager

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Description

Branch Manager
Overall handling the branch - looking after sales and operations

  • Efficiently manage student walk-in inquiries and Cold Calling.
  • Explain available IT courses and payment plans to candidates, addressing their questions and concerns.
  • Follow up with candidates regarding course enrolment and payments.
  • Make reminder calls for outstanding payments.
  • Handling the team of counsellors.
  • Looking after the P&L of the branch, operations, petty cash.
  • Ensuring that the batches are run smoothly on a daily basis.
  • Manage the complete student admission process from start to end.
  • Assess and optimize student recruitment strategies by analysing their effectiveness.
  • Greet and assist prospective students by handling paperwork, conducting interviews, and following up with emails and phone calls.
  • Update and schedule upcoming batches, keeping all team members, trainers, and students informed.
  • Meet targets set by the Branch Manager.
  • Managing all the operational activities and day-to-day life-cycle of the institute such as batch formation and coordination, faculty coordination, classroom arrangement, etc.
  • Working on Maximizing the Referrals.
  • Collecting Feedbacks & Reviews from the students.


Requirements

  • Experience in the education industry.
  • Good communication and interpersonal skills, with a friendly and confident demeanour
  • Strong sales and negotiation skills, with the ability to persuade customers to buy our courses
  • Ability to multitask and manage time effectively


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