Branch Manager - Two Wheeler Dealership

Branch Manager - Two Wheeler Dealership Company: For Karjat Location Job Location: Karjat, Maharashtra, India Employment Type: Full-time Company Description The employer is a two-wheeler dealership operating in the Karjat region, focused on providing sales, service, and after-sales support for motorcycles and scooters. The branch aims to deliver a reliable and customer-centric experience, ensuring transparent processes and quality service. Team members work closely with customers to help them select suitable vehicles, financing options, and maintenance plans. The dealership values integrity, operational efficiency, and long-term customer relationships, creating opportunities for career growth within the automotive retail sector. Role Description The Branch Manager Two Wheeler Dealership is a full-time, on-site role based in Karjat, responsible for overseeing all branch operations, including sales, service, and customer support. Day-to-day tasks include managing and mentoring sales and service teams, setting and monitoring sales targets, and ensuring high standards of customer satisfaction. The role involves supervising inventory levels, coordinating with suppliers, and maintaining accurate records of sales, expenses, and branch performance. The Branch Manager will ensure compliance with company policies, implement local marketing initiatives, and optimize processes for profitability and efficiency. This role requires regular review of performance data, handling escalated customer issues, and collaborating with senior management on strategic plans for branch growth. Qualifications Strong leadership and team management skills, with experience supervising sales and service staff in a retail or dealership environment. Proven sales and business development skills, including target setting, performance tracking, and implementing local promotional activities. Solid customer service and relationship management abilities, with a focus on resolving issues, retaining customers, and enhancing satisfaction. Operational and administrative skills, such as inventory control, basic finance and budgeting, and adherence to company policies and procedures. Effective communication and interpersonal skills, with the ability to coordinate across departments and engage with diverse customers. Prior experience in the automotive or two-wheeler industry is highly preferred; experience in branch or store management is an advantage. Comfort with basic computer applications and dealership management systems for reporting and record-keeping. Relevant diploma or degree in Business, Commerce, Marketing, or a related field is preferred; equivalent practical experience will be considered. Ability to work on-site in Karjat, including weekends or extended hours as needed during peak business periods. .