Summary

Responsibilities

• Direct and supervise all daily branch operations, ensuring alignment with company standards and strategic goals.
  
• Lead, mentor, and develop a high-performing team through effective scheduling, training initiatives, and performance coaching.
  
• Drive sales performance by setting clear targets, monitoring progress, and implementing strategies to exceed revenue goals.
  
• Manage stock levels and inventory control processes to minimize losses and ensure optimal product availability.
  
• Oversee financial planning, budgeting, and reporting to maintain fiscal health and operational efficiency.
  
• Cultivate and maintain strong relationships with key customers and stakeholders to enhance client satisfaction and loyalty.
  
• Analyze performance data and market trends to make informed decisions and resolve operational challenges.
  
• Handle conflict resolution and personnel issues promptly and professionally to maintain a harmonious workplace.
  
• Ensure strict adherence to safety protocols, compliance regulations, and administrative procedures.
  
• Utilize computer systems and Microsoft Office tools to generate accurate reports and streamline administrative tasks.
  

• Minimum of five years of progressive experience in management roles, preferably within the automotive or motor spares industry.
  
• Possession of a Grade 12 certificate or equivalent educational qualification.
  
• Proven track record in leadership, team management, and staff development.
  
• Strong expertise in sales strategies, target achievement, and customer relationship management.
  
• Solid knowledge of stock control, inventory management, and supply chain logistics specific to the automotive sector.
  
• Proficiency in financial management, including budgeting, forecasting, and financial reporting.
  
• Excellent problem-solving abilities with a focus on making sound decisions under pressure.
  
• Superior communication and interpersonal skills, capable of engaging effectively with diverse groups.
  
• Advanced computer literacy with a strong command of Microsoft Office applications.
  
• Demonstrated administrative and organizational capabilities, including experience in staff scheduling and training.
  
• Strong analytical skills for interpreting data and generating actionable insights.
  
• Ability to negotiate and resolve conflicts constructively.
  
• A Valid driver's license is mandatory for this role.