Branch Operations Manager

Job Title: Branch Operations Manager
Department: Branch
Reports To: COO
FLSA Status: Exempt
Summary: Responsible for daily activities for branches.

Essential Duties and Responsibilities:

• Generally responsible for a more complex branch operation
• Responsible for a portion of the bank’s daily operations
• Prepares annual budget and goals for branch
• Provides information and assistance to customers
• Resolves banking problems for customers
• Participates in the scheduling of hours
• Participates in the hiring and performance rating of employees
• Requires a thorough understanding of and experience in branch banking operations
• Develops and maintains account relationships, both credit and noncredit
• Develops primary customer and prospect lists for the purpose of marketing a broad range on bank services
• Possesses the ability to remedy deficiencies when appropriate