Branch Sales Manager

Sales Leadership & Business Growth

• Lead and develop the branch sales team to achieve revenue, profitability, and growth objectives.
• Collaborate with branch leadership to create and execute annual sales plans, budgets, and staffing strategies.
• Deliver accurate sales forecasts and business performance updates to leadership.
• Drive attainment of recurring revenue, professional services, and gross margin goals.
• Support strategic sales opportunities and participate in team-selling efforts for complex client engagements.
• Build and maintain relationships with executive-level client stakeholders and key business decision-makers.

Team Development & Performance Management

• Conduct regular one-on-one meetings, coaching sessions, and performance reviews.
• Mentor and develop sales professionals through ongoing training, feedback, and career development planning.
• Foster accountability by monitoring key sales activities, behaviors, and performance metrics.
• Lead sales meetings and facilitate quarterly and annual goal-setting activities.
• Recruit, hire, onboard, and develop new sales team members as business needs require.
• Address performance concerns and challenging team situations professionally and promptly.

Client & Relationship Management

• Communicate technology solutions, business value, and risk mitigation strategies to clients.
• Establish clear expectations and maintain strong relationships with clients, partners, and internal teams.
• Resolve client concerns and inquiries in a timely, professional manner.
• Act as a liaison between clients, vendors, and internal departments to ensure successful outcomes.
• Support client retention and satisfaction through proactive engagement and strategic account support.

Community & Market Engagement

• Represent the organization in community, networking, and industry events.
• Develop referral partnerships and strategic relationships within the local business ecosystem.
• Participate in trade shows, association events, and business development activities.
• Serve as an ambassador for the organization’s mission, values, and community involvement initiatives.

Process & Operational Excellence

• Ensure adherence to established sales processes and operational standards.
• Support strategic planning, business reviews, and organizational initiatives.
• Promote best practices in forecasting, pipeline management, and sales accountability.
• Champion a culture focused on quality, client service, and continuous improvement.

Leadership Skills

• Proven ability to lead, coach, mentor, and develop high-performing sales teams.
• Strong performance management and accountability practices.
• Excellent conflict resolution and difficult conversation management skills.
• Ability to inspire collaboration and foster a positive team culture.

Sales & Business Acumen

• Advanced knowledge of consultative selling methodologies and sales forecasting.
• Experience managing sales pipelines, CRM systems, and opportunity tracking.
• Ability to develop strategic business plans and revenue growth initiatives.
• Strong understanding of budgeting, profitability, and business performance metrics.
• Experience engaging with executive-level stakeholders and decision-makers.

Technical Knowledge

• Strong understanding of IT infrastructure, hardware, networking, cloud solutions, and managed services.
• Knowledge of Microsoft 365, SaaS platforms, infrastructure solutions, and business technology roadmaps.
• Familiarity with virtualization, networking, security, and enterprise technology environments.
• Working knowledge of industry frameworks such as ITIL and cybersecurity best practices.

Relationship & Communication Skills

• Exceptional verbal, written, and presentation communication skills.
• Ability to translate technical concepts into business-focused solutions for non-technical audiences.
• Strong relationship-building skills with clients, team members, vendors, and community partners.
• Skilled in asking strategic questions, uncovering business needs, and facilitating productive discussions.

Professional Competencies

• Strategic thinking and business planning.
• Client-focused decision making.
• Organizational and project management skills.
• High level of emotional intelligence and interpersonal effectiveness.
• Curiosity, continuous learning mindset, and commitment to professional development.
• Ability to thrive in a fast-paced, growth-oriented environment.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Technology, or a related field preferred.
• Minimum of 6 years of progressively responsible sales experience, including leadership or management responsibilities.
• Demonstrated success leading sales teams and achieving revenue growth targets.
• Experience in technology sales, managed services, IT solutions, or related industries preferred.

• 12 days of accrued vacation in your first year
• 6 days Sick time
• 8 hours of volunteer time
• Medical, Dental, and Vision insurance (employee portion fully paid)
• Company paid Life, STD, and LTD
• Professional Development Plan
• 401k with company match, after 1 year
• Profit Sharing