Branch Sales Support
Packer Fastener is seeking a full-time, Branch Support team member to join us at our Wausau Branch!
The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and accomplishment of Packer’s Strategy and Vision while promoting our company Swagger.
About Us
At Packer Fastener, we’re more than just fasteners — we’re a growing industrial supply partner dedicated to exceptional service, rapid delivery, and building long-lasting relationships with our customers. Since 1998, we’ve expanded throughout the Midwest and beyond, driven by a people-first culture we call “Swagger.” Our team is the reason for our success, and we’re always looking for great people to help us serve more customers every day.
Primary Duties:
- Support the sales team and assist with customer inquiries
- Manage and expedite blanket orders for priority accounts
- Monitor open orders to ensure on-time delivery
- Communicate with vendors for order status, lead times, and discrepancies
- Coordinate with procurement, warehouse, and inside sales teams
- Provide updates and solutions to priority accounts
Operations Support:
- Assist with order fulfillment, receiving, shipping, and inventory
- Perform local deliveries using a company vehicle
- Service customers on-site, including bin stock and vending machines
- Take on additional responsibilities as needed
As a Packer Fastener team member you'll also have:
- Hourly Pay + Profit Sharing Bonus Eligible
- Immediate PTO, Paid Holidays, and Volunteer Time Off
- Flexible Schedules
- Medical, Dental and Vision Insurance (eligible the 1st of the month after start date)
- Short- & Long-Term Disability
- 401(K) with Company Match
- Continued Education – Educational Assistance
- Employee Assistance Program (with free counseling sessions)
- Career Growth Potential
- Employee Wellness Program (with rewards)
- Free Physical Therapy provided by Packfit Paramount Fitness partnership
- Packer Fastener Apparel and Gifts