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Croyance Executive Search Pvt. Ltd.

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Branch Support Manager

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Description

We are seeking a dedicated and experienced Branch Support Manager to join our team in the Delhi-NCR region. The ideal candidate will play a crucial role in ensuring the smooth operation of our branch services, focusing on customer satisfaction and operational efficiency. As a Branch Support Manager, you will be responsible for overseeing technical service operations, managing service level agreements (SLAs), and driving revenue generation initiatives. You will work closely with various teams to ensure that customer management processes are optimized and that all branch activities align with company goals. Key responsibilities include managing AMC renewals, coordinating with technical service teams, and ensuring compliance with service standards. The successful candidate will possess strong leadership skills, a customer-centric approach, and the ability to analyze and improve operational processes. Required skills include experience in branch management, technical service operations, and a solid understanding of customer management principles. If you are a proactive leader with a passion for service excellence, we encourage you to apply for this exciting opportunity.
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