Brand Ambassador / Pizza Specialist

The Brand Ambassador / Pizza Specialist works closely with the Executive Chef and Chef De Cuisine to manage the overall operations of the Middleby innovation show kitchen located in Lewisville, Texas. The show kitchen operates Monday through Friday from 8:00 am to 5:00 pm, plus some after-hour events. Key aspects of this position include participation in equipment and cooking demonstrations, social media programs, all private dining events of various sizes and responsibility for the day-to-day operation of the facility; for example, stocking the kitchen, maintenance issues, equipment service issues, subcontractor work (cleaning services), etc.

Quality and Excellence:

These qualities are measured and evaluated through the superior execution of scheduled weekly events and the delivery of a “5-Star Experience” for all groups of Middleby guests, employees, or other VIPs.

The “5 Star Experience” exceeds customer expectations through routinely excellent performance with regard to planning/organization, creativity, hospitality/customer service, equipment knowledge, cleanliness and food safety, cooking proficiency, effective demonstration delivery, precise timing and problem solving.

Essential Functions

• Represent all of Middleby’s brands as a hospitable, knowledgeable and professional Global Culinary Ambassador
• Learn all Middleby’s equipment and how to sell each brand and its technology – from Combi’s to IoT
• Cooks and manages the food storage aspect of the MIK
• Effectively present and demonstrate Middleby’s commercial products credibly through knowledgeable and on-trend cooking demonstrations and presentations
• Confidently present a :30 to :60-minute cooking demonstration for each brand
• Able to provide group tours of the Middleby Innovation Kitchen’s that best represents the brands and Middleby Corporation
• Executes all events within corporate budgetary guidelines
• Learn and assist with IT tasks within Show Kitchen. Live streaming presentation, AV, and light controls, for example
• Manages the upkeep, cleaning and maintenance of assets, equipment and facilities
• Coordinates with the Executive Chef and Middleby marketing department to provide a substantial, continuous and comprehensive social media presence
• Requisitions and receives supplies and maintains appropriate inventory levels for actual business volume
• Develops and curates standard corporate recipe files
• Coordinates relationships with food manufacturers, food distribution companies, and foodservice consultants to assist and participate in demonstrations at the facility
• Any additional duties as assigned