Brand Representative (Sales Assistant)
Description
About the role
Our Brand Representatives bring the in-store experience to life: they interact closely with customers, represent our brand authentically, and help create a welcoming environment for everyone. This position is ideal for people who enjoy connecting with customers, helping them find what they need, and keeping the store tidy and well-presented.
What you'll do
- Customer experience: Offer warm, friendly, and attentive service to all customers. Anticipate their needs, initiate interactions in a natural and comfortable way, and provide product support and personalized style advice.
- Sales floor maintenance: Contribute to product replenishment and maintain a clean, organized, and well-presented sales environment. This includes folding, hanging, sorting by size, and ensuring presentation standards are met.
- Cashier operations: Process purchases, returns, and exchanges accurately and efficiently, guaranteeing a friendly and positive checkout experience.
- Online orders: Create a seamless omnichannel experience by supporting "Save the Sale" orders, managing in-store pickups, and preparing orders shipped from the store.
What you'll get
As an employee of Abercrombie & Fitch Co. (A&F Co.), you will have access to a wide variety of benefit programs designed to suit you and your lifestyle. At A&F, we are committed to offering simple, competitive, and comprehensive benefits, aligned with the company's culture and values and, above all, with you.
- Product discount
- Flexible schedule
- Professional development and growth opportunities
- Opportunity to become a Brand Affiliate
- Training and Development
- A global team that celebrates you for being yourself
The initial full-time compensation for this position is €19,005.00 per year (i.e., the full-time hiring salary range for this position is €19,005.00 - €19,005.00 per year). The initial compensation and range may be modified in the future. For clarifying purposes, our current full-time equivalent workday is 40 hours per week.
Visa & relocation
Any job offer for this position may be subject and conditional upon the candidate completing the corresponding procedures for the applicable work permit. The company may contact you to inform you of which documentation will need to be provided.
About the company & team
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
See what it's like to #WorkAtANF - Follow us on Instagram @LifeAtANF
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Requirements
- Fluent level of Spanish
- Ability to create a welcoming and inclusive customer experience
- Ability to work in a dynamic environment, combining customer service with operational tasks
- Good organizational skills and attention to detail
- Responsibility and commitment to regular and punctual attendance