Brazilian Portuguese-Speaking Customer Support Agent
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Description
Brazilian Portuguese-Speaking Customer Support Agent
Work Model: On-site
Location: Athens, Greece
We are looking for a Brazilian Portuguese-speaking Agent to provide excellent customer support while contributing to data and AI-related projects.
Key Responsibilities:
- Provide customer support via chat, email, and outbound calls.
- Handle account-related inquiries and payment issues.
- Contribute to data gathering for machine learning initiatives.
- Collaborate on updating policies and protocols based on emerging situations.
- Apply strong cultural awareness when making nuanced policy decisions.
- Ensure accurate, professional, and empathetic customer interactions.
Requirements:
- Excellent Brazilian Portuguese communication skills.
- Strong English communication skills.
- Good problem-solving and decision-making abilities.
- High cultural awareness and attention to detail.
- Ability to work in a fast-paced, international environment.
Join our team and help shape better customer experiences and smarter AI solutions!