Unknown company
Breakfast Attendant
Job Responsibilities:
- Represent the hotel with authenticity, enthusiasm, professionalism, and businesslike appearance and demeanor to all hotel guests, clients, prospective clients, agents, and the community.
- Ensure the morning breakfast buffet has been properly set-up and continuing to stock as needed, in addition to proper break down and cleaning.
- Maintain decorations and communicate to management the needs for maintenance or improvement to provide the highest quality of service.
- Promptly clean table tops and chairs throughout breakfast hours as guests come and go.
- Maintain cleanliness of all breakfast room public spaces and restrooms, including but not limited to front of galley, breakfast buffet, and assigned restrooms.
- Retrieve all soiled linens to be sorted and treated.
- Maintain inventory of all food and cleaning supplies and communicate needs to a supervisor when necessary.
- Uphold a friendly demeanor with all guests and interact accordingly, including salutations upon entry and exit.
- Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
- Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
- Follow 4 Keys service standards, standard operation procedures, and safety standards.
- Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
- Follow safety and security procedures.
- Work cohesively with co-workers and all departments as part of a team.
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
- Adhere to attendance and reliability standards.
- Follow all additional duties as assigned by management.
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
- Ability to bend and twist, push and pull, stoop, and kneel
- Ascend and descend a ladder
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Flexible and long hours sometimes required
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Must be able to lift and/or carry up to 50 pounds
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
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Ability to stand and walk for extended periods of time
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Ability to bend and twist, push and pull, stoop, and kneel