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Breakfast/Lunch Customer Service Team Member

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We are here to care for our guests. Plain and simple. By leading with our crave-able food and extraordinary hospitality, we create lasting memories everyday. If you are passionate about impacting others, enjoy having fun, growing personally and professionally, and being a part of a winning team, then Chick-fil-A Augusta Exchange is the right place for you.


As a team member, you will work in a fast-paced restaurant that serves over a thousand guests daily. The role of a team member is an integral part of our day to day operations. Team Members are individuals that are outgoing, passionate and energetic. We wear smiles here everyday!


Duties and Responsibilities:

  • Follow Chick-fil-A's operational policies and procedures
  • Greeting and serving guests with enthusiasm, courtesy, and hospitality.
  • Taking orders and making accurate changes quickly.
  • Demonstrate knowledge of the brand, products and promotions.
  • Ensure guest complaints are resolved properly and swiftly.
  • Assist leadership in executing opening and/or closing procedures.
  • Model and support clear communications between the front counter and kitchen staff.
  • Follow sanitation and safety procedures.
  • Maintain consistent attendance and punctuality.


Required Skills:

  • Ability to handle multiple tasks at once.
  • Ability to work at a quick, yet efficient and thorough pace. We work fast, with a focus on accuracy.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Positive attitude. A smile is a part of the uniform!
  • Customer service-oriented.
  • Ability to communicate effectively with guests and team members.
  • Honors and encourages others to follow the visions and values of the business.
  • Treats others with honor, dignity, and respect.


Additional Information:

In our business, you will have the opportunity to experience:

  • Free meals provided for each shift you work
  • Work with people that care about your unique gifts and skillset
  • In-depth Leadership development - learn more about yourself as you lead others
  • Opportunities to grow within our business - advancement depends on your capacity
  • (For Students) Scholarships ranging from $2,500 to $25,000 - achievable, real money towards your future endeavors!

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