Breakfast Waiter / Waitress

Employment Type: Full-Time – Early start times – available 7 days a week
Location: London - Chelsea
Reports To: Breakfast Manager / Restaurant Manager

The Role

We are seeking an experienced and enthusiastic Breakfast Waiter/Waitress to join our Food & Beverage team at an established London private members' club.

This is an excellent opportunity for an individual who has previous experience working within a similar premium hospitality environment and understands the importance of delivering an exceptional breakfast experience.

The successful candidate will take pride in providing warm, attentive and professional service, ensuring that every member and guest receives a consistently high standard of hospitality from the moment they arrive.

Working as part of a dedicated team, you will play an important role in the smooth running of the breakfast operation, demonstrating excellent product knowledge, attention to detail and a genuine passion for service.

Key Responsibilities

Member & Guest Experience

• Deliver a warm, professional and personalised welcome to all members and their guests.
• Build positive relationships with members, recognising regular guests and understanding their individual preferences.
• Maintain a visible and attentive presence throughout the breakfast service.
• Anticipate member requirements and respond promptly to requests.
• Handle feedback and any service concerns professionally, escalating where appropriate.
• Maintain the discretion, etiquette and standards expected within a private members' club.

Breakfast Service & Operations

• Set up and prepare the restaurant and breakfast service areas to the required standards.
• Ensure tables, crockery, cutlery, glassware and service stations are presented impeccably.
• Welcome members, present menus and confidently explain breakfast dishes and daily specials.
• Take food and beverage orders accurately and communicate effectively with the kitchen.
• Deliver food and beverages efficiently, ensuring presentation and service standards are maintained.
• Maintain a clean, organised and well-presented restaurant throughout service.
• Ensure tables are cleared, reset and prepared promptly.
• Maintain awareness of dietary requirements, allergies and food intolerances, following the club's procedures.
• Complete opening, closing and side duties as required.

Teamwork & Communication

• Work collaboratively with colleagues across Food & Beverage, Kitchen and other operational departments.
• Maintain clear and effective communication during busy service periods.
• Support colleagues and contribute positively to the wider team environment.
• Demonstrate flexibility and a willingness to assist with other areas of the operation when required.
• Attend departmental briefings and training sessions.

Standards, Health & Safety

• Maintain the highest standards of personal presentation, grooming and uniform.
• Follow all food safety, hygiene, health and safety procedures.
• Ensure all service areas remain clean, safe and organised.
• Adhere to club policies, procedures and operating standards.
• Maintain confidentiality and discretion when interacting with members and guests.

Skills & Experience Required

• Previous experience in a Breakfast Waiter/Waitress position within a premium hotel, private members' club or comparable high-end restaurant environment.
• A minimum of 2 years' experience in a similar role.
• A strong understanding of traditional and contemporary breakfast service.
• Excellent communication and interpersonal skills.
• Confident food and beverage knowledge, with the ability to make recommendations.
• An understanding of table service etiquette and premium hospitality standards.
• Good knowledge of food allergies, dietary requirements and food safety.
• Ability to work efficiently under pressure whilst maintaining attention to detail.
• A proactive, organised and positive approach to work.
• Fluent spoken English and the confidence to communicate with an international membership.

Personal Attributes

The ideal candidate will:

• Have a genuine passion for hospitality and delivering memorable experiences.
• Take pride in their appearance, work ethic and attention to detail.
• Be naturally warm, approachable and confident when engaging with members.
• Demonstrate initiative and the ability to anticipate guest needs.
• Understand the importance of consistency and personal service.
• Be reliable, punctual and committed to their role.
• Enjoy working as part of a close-knit, professional team.