Brewery Store Associate (Venice)

JOB SUMMARY:

The Brewery Store Associate will work in our brewery store at our Venice Beach location which serves as a haven for the ultimate craft beer connoisseur who seeks to delve deeper into the world of beer. The store is our dedication to the art of craft beer through a robust offering of higher-end products and experience with Firestone Walker. The Associate provides a welcoming and educational experience to guests with the ability to impact knowledge of brewing, products, and beer in general. They should be a conduit for education and enjoyable atmosphere that employs the Destination Venice theme.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Specifically, the responsibilities of the position include, but are not limited to, the following activities:

• Provide inventory management using our POS system to include planning and stocking
• Complete front and back end operations
• Provide excellent customer service including educating and informing customers on our beer, history and products for sale
• Maintain a working knowledge of beer and brewing in general and specifically knowledge of Firestone Walkers beers
• Maintains order and cleanliness at all times
• Follows all ABC laws
• Create a fun, high energy environment
• Make customers feel welcome and relaxed
• Fill growlers as needed for customers and ensure they are filled properly and efficiently
• Divulge the correct information to the customer about each beer served
• Greet each customer as they enter the store
• Process cash and credit card transactions through POS system
• Reconcile the cash/credit drawer at the end of the day
• Complete opening and closing tasks correctly and efficiently
• Constantly straighten retail items so they appear atheistically appealing to the customer
• Stock and replenish retail items including beer and merchandise
• Change kegs as needed for beer tastings
• Properly clean and maintain the draught system