Broadband Technician I, II or III

A Day in the Life of the Broadband Technician I, II or III: Performs residential installs and disconnects* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a …