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Hunt St

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Broker Engine Assistant/Mortgage Specialist/Loan Processor (021 - 1017)

​​Looking for Philippines-based candidates

Job Role: Broker Engine Assistant/Mortgage Specialist/Loan Processor

Compensation range: PHP 90,000 - PHP 120,000

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9:00AM - 6:00 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.
Holiday: NSW Holidays

Who We Are:

At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.


Who The Client Is:

Our client specializes in supporting self-employed borrowers through low-doc lending solutions. With extensive experience in non-standard and complex loan scenarios, our client has developed deep expertise in this niche, allowing them to provide tailored, high-quality guidance to clients with unique financial situations.


Role Overview:

We are seeking an experienced Broker Assistant / Mortgage Sales Coordinator to join a growing Australian mortgage brokerage. This is not a traditional administrative support role. We are looking for a confident, proactive professional who can effectively engage with clients, manage loan pipelines, and help drive mortgage applications through to submission.

The ideal candidate will have extensive experience working within an Australian mortgage brokerage and possess excellent communication skills. You will be responsible for building rapport with borrowers, following up on outstanding requirements, and ensuring applications progress efficiently through the lending process.

This role is best suited to someone with a sales mindset who enjoys speaking with clients, controlling conversations, and taking ownership of outcomes.

Key Responsibilities

  • Proactively contact prospective and existing clients to obtain outstanding loan documentation.
  • Follow up with borrowers via phone, email, and SMS to ensure applications continue progressing.
  • Build relationships with clients and guide them through the mortgage application process.
  • Confidently communicate with self-employed borrowers and clients with complex lending scenarios.
  • Monitor and manage active loan pipelines to identify and resolve bottlenecks.
  • Maintain regular communication with clients regarding application status and outstanding requirements.
  • Prepare and send professional, concise, and accurate client correspondence.
  • Update and maintain client records within Broker Engine and other brokerage systems.
  • Support brokers by ensuring files are complete and ready for submission.
  • Coordinate with lenders, brokers, and the credit team throughout the loan process.

Requirements

    • Minimum 5 years of experience working within an Australian mortgage brokerage preferably in a sales focussed environment.
    • Strong experience using Broker Engine.
    • Proven experience in broker support, sales, mortgage processing, loan coordination, or client relationship management.
    • Excellent verbal and written English communication skills.
    • Strong phone presence with the ability to build rapport and influence outcomes.
    • Experience following up clients for documentation and progressing mortgage applications.
    • Ability to manage multiple active files and competing priorities.
    • High attention to detail while maintaining a strong customer service focus.
    • Ability to work independently with minimal supervision.
    • Must be able to write coherent and succinct emails to the clients in English

Work Arrangement & Expectations:

  • This is a remote role that will be set up as an independent contractor engagement.
  • To ensure alignment and transparency, successful candidates will be expected to:
    • The candidate must work exclusively with the client’s business from their hire date and must not have any other ongoing employment, client work, freelance engagements, or side hustles.
    • Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

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What this application asks

workable

First name, Last name, Email, Headline, Phone, Address, Education, Experience, Resume

  • Are you a Filipino citizen currently residing in the Philippines? yes / no
  • Minimum 5 years' experience in Australian mortgage broking, loan processing, credit support, or client services. yes / no
  • What Australian client/company did you work for? yes / no
  • Do you have experience working as a Senior EA supporting directors and c-level executives? or in sales environment? yes / no
  • Do you have experience using Broker Engine? yes / no
  • What's your Bachelor's degree? written answer
  • Do you have proven experience in AU mortgage Sales and broker support? yes / no
  • The candidate must work exclusively with the client’s business from their hire date and must not have any other ongoing employment, client work, freelance engagements, or side hustles. yes / no
  • Please indicate your computer specifications and internet speed test results. (Example: Ryzen 5 / 100MBPS)
  • This role is offered under an Independent Contractor agreement, meaning you’ll be responsible for managing your own taxes, benefits, work equipment, and internet connection. You will need to provide your own computer. You will not be entitled to employee benefits such as paid leave or health insurance from the client. It is a full-time, dedicated role, so you will be expected to work exclusively with our client for the duration of the engagement. A reference check will be conducted as part of the hiring process. Are you comfortable proceeding under these terms? yes / no
  • If you’re successful in moving forward, are you comfortable in providing a screenshot of your verified LinkedIn profile? This will be used for verification purposes and will also be cross-checked as part of our standard process. yes / no
  • As part of our standard process, we conduct character and HR reference checks, and in some cases, clients may also request an NBI or police clearance for verification purposes. Would you be comfortable completing these requirements and able to comply fully and truthfully if requested? yes / no
  • For our records, please provide your LinkedIn profile URL by pasting it in the space provided below.
  • As part of the process, once you reach the offer stage, we will require three referees: one previous HR representative, one previous employer or manager, and one previous colleague. If you’re happy to proceed, please acknowledge that you’re willing to comply with this requirement and will provide honest and reliable referees at that stage. Please also note that any discrepancies (for example, providing incorrect or misleading referee details) may affect your application status. Thank you for your understanding and cooperation. yes / no
  • Most importantly, please take a moment to read everything carefully and thoroughly. Thank you for your interest in applying. By indicating your full name, you confirm that all information provided throughout your application is true and accurate to the best of your knowledge, and that you agree to remain honest and transparent throughout the process.

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