Broker Partnership Manager NSW/QLD

Join Our Growing FinTech Team

We're on a mission to make commercial lending simpler, faster, and better for brokers, and we're growing fast. If you love building relationships, driving growth, and want a role where you own your portfolio and shape our direction, this one's for you.

As our Broker Partnership Manager, you'll own and grow a portfolio of broker relationships, acting as their trusted strategic partner and the face of CitoPlus in the market. You'll drive adoption, deepen engagement, and turn brokers into long-term advocates for our platform.

Beyond your portfolio, you'll represent CitoPlus at industry events, build relationships across the wider lending ecosystem, and feed real market insight back into our product roadmap.

• Owning and managing a portfolio of broker relationships, driving usage, growth, and long-term loyalty

• Use existing broker relationships to drive more users to the platform.

• Building and strengthening relationships with lenders, aggregators, and other key ecosystem partners

• Representing CitoPlus at industry events, conferences, and networking opportunities as a confident brand ambassador

• Acting as the point of contact for your brokers, resolving escalations and identifying opportunities to add value

• Influencing our product roadmap by gathering market and broker insight and championing it internally

• Support onboarding, training, and day-to-day broker engagement

• Developing plans and engagement strategies to grow adoption across your portfolio and the broker back book

• Contributing to sales strategy, go-to-market planning, and continuous improvement of the broker experience

Requirements

• 4+ years' experience in lending, broker partnerships, or account management (broker or lender side)

• Strong understanding of lending, with SME lending experience a significant advantage

• A proven relationship-builder who can manage a portfolio and influence senior stakeholders

• Confident representing a brand publicly, including at events and with external partners

• Commercially minded, with a track record of driving adoption, growth, or revenue

• Tech-savvy and comfortable using CRM and customer engagement tools

• Organised, proactive, and skilled at balancing competing priorities

• A self-starter who adapts quickly and thrives in a fast-moving environment

• Collaborative, with an interest in guiding and developing more junior team members

Benefits

• Startup energy with real room to grow and make your mark

• Genuine ownership of your portfolio and a voice in how we shape the product

• A seat at the table influencing strategy, product, and the broker experience

• A team that values ideas, initiative, and collaboration

• Work that's meaningful, varied, and never boring