Brown County Coordinator
Summary
Coordinates social-service programs for low-income residents, including energy assistance and housing vouchers, while managing daily office operations and client casework.
Under supervision of the Director of Programming, the County Coordinator is responsible for the daily operations of the County branch office serving low-income residents including the assessing of the needs of the low-income community and assisting in the design of programs to address those needs. Ensures complete compliance in all programs administered in their counties to Federal, State, and Agency regulations and guidelines. The County Coordinator will treat all individuals with dignity and respect, make necessary referrals for clients, and exemplify the South Central Community Action Program, Inc. (SCCAP) commitment to empowering people to reach their potential.
ESSENTIAL DUTIES & RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as a complete list of responsibilities, duties, and skills required of personnel.
- Coordinates the day-to-day activities of Energy Assistance Program (EAP) and Housing Choice Voucher (HCV) Program.
- Organizes office for efficient operations.
- Interacts with community leaders and hold leadership roles within the community as an advocate for the low income community.
- Performs client casework; provides crisis intervention; makes referrals; advocates for tenants.
- Conducts client intakes and determines eligibility for all available programs offered by South Central Community Action Program (SCCAP).
- Interacts with and develops networking with other County agencies.
- Assists in proposal and development of new programs.
- Compiles, prepares, and delivers/submits various reports, statistical information, and financial data in a timely basis.
- Reads and follows state and/or federal regulations, policies and procedures; attends local training and information meetings as required.
- Maintain confidential employment, client, and business information.
- Reviews and monitors pending case lists.
- Performs other duties as assigned.
PHYSICAL & MENTAL DEMANDS
Ability to use departmental equipment, tools, and materials.
Ability to exert physical effort in light to moderate work involving lifting, carrying, pushing, and pulling; ability to stoop, kneel, crouch, and crawl; ability to climb and balance, tasks require perception and discrimination. Requires normal range of hearing and vision.
Must be able to handle diverse work problems on a daily basis. Requires ability to set priorities and work schedule yet adjust to changes necessitated by last minute assignments and deadline requests that may prove stressful. A consistent pleasant attitude is necessary with personal maturity as an important attribute. Must relate and interact with people at all levels of the company and in a culturally diverse environment.