BSS/OSS Solution Architect
Summary
Designs end-to-end technical solutions across the telecom BSS/OSS stack for Etisalat Egypt: translating business requirements into solution designs, integration specs, data models and diagrams, then supporting development and testing teams. Requires deep telco BSS expertise (CRM, billing, charging, order management) plus modern architecture skills (microservices, cloud native).
Key Responsibilities:
Analyze, interpret, and translate business requirements into technical system requirements/specifications
Develop end-to-end technical solutions across BSS/OSS stack.
Produce detailed solution design documents that include clear integration specifications, use case diagrams, workflows, mockups, data models, constraints, and traceability matrix.
Interact with cross functional teams (internal and external) to develop and align end2end solution design.
Support development, project management and testing teams during project execution.
Act as conduit between business and technical teams.
Drive and apply best practices, industry trends and standards in solution design and development.
Provide KPIs & reports for the team operations.
Support team to resolve solution disputes between internal IT domains.
Participate in technical evaluation/response for regulatory requirements.
Requirements
Qualification & Experience:
Bachelor's degree in Computer Science or relevant.
Must have least 5-8 years' experience in End2End Solution Design/Architecture.
Must be an SME in Telco BSS domain (CRM, Point of sales, Channels, Digital Channels, Product catalog, Order management, Inventory, Charging, Billing, Payment, Service Activation etc.).
Must have in-depth understanding of telecom business processes and architecture.
Awareness of latest telecom standards like eTOM Framework, Open APIs and Open Digital Framework.
Awareness of latest software application architecture patterns like distributed systems architecture (web/app), microservices, event-driven architecture, serverless and cloud native solutions.
Experience in digital transformation projects involving digital channels like Mobile App and Web Portals.
Experience in drawing detailed solution diagrams using tools like MS Visio, Lucid charts, etc.
Hands on experience in designing solutions involving complex systems/architectures.
Having detailed technical and functional knowledge of the relevant platforms/systems worked.
Hands on experience in working with agile software development methodology.
Excellent written and verbal communication skills.
Passion for technology and learning.