Building Automation Controls Service Technician

You will be the frontline technical expert, taking ownership of sophisticated HVAC control architectures and Building Automation Systems (BAS) across commercial, industrial, and institutional sites.
Core Responsibilities

Dynamic Diagnostics & Repair: Diagnose, troubleshoot, and resolve complex issues within customer DDC systems and HVAC controls through high-priority spot service.

Service Agreement Delivery: Execute Technical Support Agreements (TSAs) according to Setpoint’s elite procedural and quality standards.

Client Empowerment: Train facility operators and build enduring customer relationships that turn clients into long-term partners.

Qualifications & Credentials

Industry Experience: 5+ years of hands-on HVAC controls and/or building automation experience, or an Associate degree / technical diploma in HVAC, Electronics, or Building Automation.

Platform Expertise: Prior experience with Delta Controls, Tridium Niagara, or comparable direct digital control (DDC) systems is highly preferred.

Technical Breadth: Strong background in systems integration, electrical schematics, network protocols (e.g., BACnet, Modbus), and mechanical HVAC operations.