Building Manager (Community & Post-sale)

About the role

The selected candidate will be responsible for leading the transition between the construction phase and the operational phase of the community. Their main objective is to ensure a flawless handover, manage the resolution of defects (snagging), and ensure the operational and financial efficiency of facility maintenance, always maintaining a high standard of service

What you'll do

• Start-up and operations: Lead the opening of the community, defining processes and coordinating the hiring of essential services (security, cleaning, maintenance, etc.).
• After-sales and repairs management: Supervise the snagging list and act as a liaison between the developer and the technicians for resolving issues.
• Maintenance and incident management: Centralize attention to owners, establish response times (SLAs), and analyze problems to implement preventive measures.
• Financial and supplier control: Manage the operating budget (OPEX), optimize costs, and lead the entire supplier cycle, from selection to performance evaluation.
• Relations and reporting: Act as the primary interlocutor for stakeholders and develop monitoring reports (dashboards) for continuous improvement and decision-making.

What we're looking for

5 years in a similar position

· Previous experience in the management and monitoring of new construction implementation projects.

· Experience in post-warranty services and snagging lists.

· Knowledge of facilities; as well as contracting and management of services.

· Knowledge of managing partner companies (contract management, senior administration, certifications, etc.)

· Excellent organizational, monitoring, and attention-to-detail skills

Nice to have

· Experience with Workplace and knowledge of Change Management is valued.

· Proficiency in BIM is valued.

· Experience in residential or luxury residential.

· Experience in Homeowners Associations.

Education & certifications

· High proficiency in office software and design tools (InDesign, Revit, Photoshop, AutoCAD, etc.).

Languages

· Languages: French and English (the latter is valued)

What you'll get

• Training programs, career development plans, and internal mobility opportunities, not only nationally but also internationally, thanks to our presence in different countries.
• Diversity and Inclusion Committee at the Group level that ensures an inclusive work environment. In recent years, several employee communities have been created that organize different awareness actions around diversity and inclusion (PRIDE, We Generations, and Mix Generations).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time from their work schedule to volunteering
• Flexible compensation plan
• Medical and Life Insurance included
• Hybrid teleworking model
• 28 days of vacation

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

About the company & team

At BNP Paribas Real Estate, we manage the entire life cycle of properties, from consulting to investment. We have specialized teams in Project Management and market research to offer a comprehensive service. We work to connect assets with their owners efficiently.