Building Supervisor
Building Supervisor | Burnsville YMCA | $16.37 per hour | Part-Time
At a Glance:
Help create a safe, welcoming, and positive YMCA experience for members and guests. As a Building Supervisor, you'll monitor facility safety, respond to member needs, support membership operations, and serve as a key point of contact during facility incidents and emergencies.
Schedule:
- Schedule varies based on branch needs
- May include evenings, weekends, and holidays
- Active role requiring regular facility patrols and monitoring
- Fast-paced environment with frequent member interaction
Pay:
The salary for this position is $16.37 hourly. We take into consideration an individual’s background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.
1. Job Summary:
The Building Supervisor is responsible for monitoring and securing the safety of YMCA facilities ensuring members and guests receive exceptional customer service. The incumbent conducts walk-throughs and patrols the facility to preserve order and protect property. The incumbent may assist in membership duties and respond to member questions and concerns.
2. Essential Functions:
- Tour the facility on a regular basis and complete building checklist.
- Provide a high level of service to members, guests, and program participants.
- Assist in monitoring membership desk activities such as cash handling, locker distribution, merchandise inventory, and security procedures.
- Take the lead in problem solving building situations during the work shift.
- Warn persons of rule infractions and evict violators from the building as necessary.
- Serve as the point of contact with outside authorities for emergency or disturbances to operations and safety.
- Work hands-on at the membership desk as needed.
3. Relationships:
This position reports to the Member Service Director who reports to the Branch Executive Director. The incumbent interacts regularly with members, participants, and branch staff.
4. Qualifications:
Required:
- Previous customer service experience
- Demonstrated interpersonal communication and problem-solving skills
- Willingness to work with people of diverse backgrounds
Preferred:
- Knowledge of YMCA programs and services
5. Work Conditions:
- Ability to patrol the facility regularly
- Ability to observe and provide personal assistance to others
- Ability to respond to emergency situation in a calm and efficient manner
- Ability to work in a fast paced and changing environment
6. Additional Notes:
This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from branch leadership in completing projects or performing duties deemed necessary for the branch or Association’s success.