Business Administration Apprentice
Summary
Administrative role managing apprenticeship sign-ups, compliance paperwork, and data entry for a college’s apprenticeship program using systems like Maytas and Microsoft Office.
To work flexibly to provide a comprehensive Apprenticeship administrative function for the College that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input.
- To deliver a high standard of customer service and administrative support for the Apprenticeship team
- To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers
- To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules#
- To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations
- To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
- To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of Apprenticeship programme, including Functional Skills processes
- To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
- To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
- To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)
- To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
- To ensure that College standards are worked to and maintained
- Ensure continuous development and improvement of personal professional knowledge
- Any other duties of a similar level of responsibility may be required..
Qualifications
Essential Criteria
- Educated to a minimum of level three qualification
- Minimum of level two English and maths qualifications
How Identified: Application
Desirable Criteria
- Level 2 IT Qualification
- Qualification in Customer Services
Experience
Essential Criteria
- Administration skills and experience
- Experienced in Microsoft Office, Access, Excel or similar
- Experience of being multi-skilled and working flexibly in order to respond to changing priorities.
How Identified: Application/Interview
Specialist Knowledge
Essential Criteria
- Knowledge and understanding of Apprenticeships
- Knowledge of college/provider systems and processes
How Identified: Application/Interview
IT Skills
Essential Criteria
Essential Criteria
- Advanced user of Microsoft applications
- Ability to use technology to generate information and improve efficiency