Business Analysis 163342

Employment Tax Header Support. REQUIREMENTS 1-2 years of customer service experience preferred. Communication and telephone etiquette skills are required. Strong client relationship skills Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards Ability to learn and apply basic concepts in new situations Initiative: the ability to seek out answers, solutions, and positive outcomes for both the client and ADP Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner Proficiency in the latest web technologies and working knowledge of various operating systems The ability to collaborate and work in a team environment as well as work independently and make sound decisions Able to adapt to a fast paced environment Excellent time management skills Excellent Communication skills both verbal and written Bachelors Degree is required or equivalent in education and experience Competencies Delivering service excellence and satisfaction to all clients - internal, external, diverse and emerging Results Accountability - Maintaining focus to deliver results in a fast-pace and diverse environment. Impactful Communication - Shares ideas and information across multiple audiences to drive the business need Relationship Building - Collaborates effectively with colleagues and clients to achieve and surpass shared goals Client Focus - Ability to understand client expectations and provide excellent service to fulfill client expectations ##LI-DNI