Business Analyst #10174

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Business Analyst
• Working Location: Mapletree Business City
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 1 year contract role

Key Responsibilities

• Gather requirements from business users and stakeholders to understand needs, challenges, and improvement opportunities.
• Analyse, document, and validate functional, data, and technical requirements for Pega-based solutions.
• Translate requirements into user stories, functional specifications, process flows, and acceptance criteria.
• Assess solution gaps, impacts, and effort required for change requests and enhancements.
• Collaborate with developers, testers, and architects to clarify requirements and support solution design.
• Coordinate system testing, User Acceptance Testing, regression testing, and pre-release validation to ensure solution quality.
• Triage incidents, service requests, enhancements, and defects, including reviewing root causes, proposed fixes, resolution, and escalation.
• Coordinate release planning, deployment, post-release verification, defect resolution, and configuration changes across test and production environments.
• Monitor application performance, scheduled jobs, and operational issues to maintain stable daily operations.
• Work with vendors and internal technical teams on security updates, certificate management, vulnerability remediation, and compliance activities.
• Prepare and maintain requirement specifications, process documents, test cases, release notes, and operational reports.
• Provide stakeholders with progress updates, issue tracking, and reports to support timely decision-making.
• Assist with data migration, archival, and system transition activities when required.
• Provide functional and incident support for Pega-based applications, coordinating with vendors and technical teams to resolve issues.
• Perform any other ad-hoc duties as assigned.

APPLY NOW!!!

• At least 5 years of experience in business analysis, systems analysis, or related system-delivery roles.
• Strong experience in requirement gathering, functional documentation, testing, production support, incident management, and releases.
• Experience supporting Pega applications in a GCC environment and using Jira Service Management or similar tools.
• Good understanding of SDLC, Agile, Scrum, and Waterfall methods.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Proficient in Microsoft Office, Jira/JSM, Confluence, Visio, and related tools; SQL knowledge is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781