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Oracle

Business Analyst 3-Ops

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Summary

Internal operations Business Analyst at Oracle in Bengaluru: improves operational efficiency and compliance, documents and trains the organization on business processes, and anchors stakeholder calls to resolve issues with upstream/downstream teams. No specific tech stack is named; the emphasis is on communication, prioritization, and process quality.

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Job responsibilities include:

  • Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives.
  • Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
  • Responsible for anchoring calls/discussions and understand requirement from stakeholders and provide suitable resolution post working with upstream and downstream teams
  • Ability to identify & prioritize requests based on Customer Impact
  • Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported
  • Driving a robust communication mechanism to achieve Customer/Stakeholder trust & confidence
  • Identify the cause of the issue and report it relevant Stakeholder for remediation
  • Should display agility in adopting to rapidly changing business needs
  • Conscious about the Quality of work being delivered and takes initiative to improve performance and processes through constant self-evaluation
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