Business Analyst (52637)
Summary
Business Analyst supporting federal government services, focused on business process improvement, operational modernization, and IT portfolio coordination using ServiceNow and SharePoint.
Join a company where excellence meets opportunity! At MIRACORP, we don’t just provide services to the federal government, we set the gold standard in quality and reliability. What truly sets us apart? Our people. We believe our employees are the cornerstone of everything we achieve. That’s why we invest in talent, innovation, and leadership, fostering a workplace where your contributions make a real impact.
*This position is contingent upon contract award*
Position Summary
MIRACORP is seeking an experienced Business Analyst to support business process improvement, operational modernization, and IT portfolio coordination. This position analyzes workflows, coordinates requirements, develops process documentation, and supports operational reporting and continuous improvement initiatives.
Essential Duties & Responsibilities
- Analyze business processes and workflows to identify gaps, risks, and improvement opportunities.
- Document current and future state processes, requirements, roles, dependencies, and controls.
- Develop and maintain standard operating procedures, process maps, job aids, and requirements documentation.
- Gather, analyze, validate, and coordinate business and operational requirements.
- Facilitate stakeholder meetings and translate business needs into functional requirements.
- Support modernization, continuous improvement, and organizational change initiatives.
- Coordinate IT portfolio activities, including schedules, status, risks, milestones, and performance measures.
- Support ServiceNow and SharePoint reporting, workflows, tracking, and process documentation.
- Develop operational reports, dashboards, trackers, and executive briefings.
- Coordinate data calls and validate and consolidate stakeholder submissions.
- Support process testing, implementation readiness, and postimplementation reviews.
- Track action items, risks, dependencies, and project deliverables