Business Analyst

Job Descriptions:

· Help to drive requirement by gathering user processes and journeys translating to functional and system journeys.

· Transformation of existing workflow and processes.

· Attend and present in meetings and workshops with multiple business units.

· Translate business requirements (BR) into functional requirements (FR) and system requirements (SR).

· Follow-up with technical teams on assessment of functional construction

· Traceability/capability matrix between BR and FR.

· Perform all UOB SDM project documentation requirements.

· Review, provide guidance and signoff for FSD.

· Provide functional support in SIT, UAT and LV in PRD.

Requirements:

· Min. 5 years of experience in Business Analyst roles.

· Prior and good working knowledge in various banking domains especially in Retail Banking Industry.

· Strong knowledge and working experiences in Customer Servicing and Customer Relationship Management systems.

· Working knowledge in JIRA and preferably Dynamics.

· Attention to details, highly organized and ability to work under pressure in a time-critical environment.

· Excellent functional analysis skills and strong interpersonal communication skills as well as ability to work well individually and collaboratively in a team.