Business Analyst - Aftersales Logistics - Claims & Returns
Description
Job Title\: Business Process Analyst – Enterprise Logistics Application (Claims & Returns)
Work Location\: Bengaluru
Job Type\: Full time
About MBRDI
Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.
Role Overview\:
We are seeking a detail-oriented and collaborative Business Process Analyst to support the Claims, and Returns processes within our Enterprise Logistics Application deployed across Europe and Dubai. This role involves analyzing and designing system processes based on business requirements, executing and documenting tests, and working closely with IT teams, business stakeholders, and supply chain experts. The analyst will be an integral part of a cross-functional, international scrum team, contributing to agile delivery and process optimization.
Key Responsibilities\:
· Analyze and design system processes based on business requirements.
· Execute and document functional and integration tests.
· Collaborate with IT teams, business stakeholders, and supply chain experts.
· Support the scrum team with process knowledge and requirement clarification.
· Participate in agile ceremonies including Iteration Planning, Reviews, and Retrospectives.